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All our Web Hosting plans include a 30
day money back guarantee. If you are dissatisfied with the
service for any reason, you will receive a full refund (minus
setup fees and overage charges, if any) if you cancel your
account within 30 days of the activation of your account.
Our refund policy does not apply to any
additional items or services; this includes but is not limited
to POP accounts, Real Audio®/Video® and MySQL. Also
not included are Domain Parking services, Domain Registration
and Dedicated services, as well as Reseller programs. No refunds
are available after 30 days. In order to cancel a service,
you must login to the Control Panel and activate your cancellation
from there. You can also post a support ticket at the support
desk if you need further assistance with cancellations. MyGlobalHost's
billing representatives will assist you with the cancellation
process. Please be aware that there are no prorated refunds
after the first 30 days of service.
The 30 day money back guarantee does not apply to reseller
accounts or dedicated servers, or any fees associated with
these accounts. The 30 day money back guarantee does not apply
to account renewals.
Accounts cancelled/terminated by MyGlobalHost
for violating the Acceptable Use Policy do not qualify for
the 30-day money back guarantee. For example, if your account
is cancelled due to spamming, you will not be given any refund.
Please allow 4-6 weeks for refunds of check or money order
payments. Additional processing fees apply for T/T refunds.
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